Friday, December 27, 2019
Business Communication Is Different in Pakistan Compared...
Business Communication is different in Pakistan compared to western countries Communication is any behaviour, verbal or nonverbal, that is perceived by another. (Dwyer 2006) business communications are purposive interchanges of ideas, opinions, information, instructions and the like, presented personally or impersonally by symbol or signal as to attain the goods of organization. (Rosenblatt, Cheatham Watt 1992) Today, the organization is growing more complex and the business is growing larger, because of this, the communication is necessary for passing information between people working in the same organization, it provides the critical link between core functions. As Robert Kent, former dean of Harvard Business School has said, ââ¬Å"Inâ⬠¦show more contentâ⬠¦System policies greatly show the communication differences in it. Take an example of university culture in both countries. FASTââ¬â¢s students call their professors with Sir/ Mam /Professor while University of Arkansasââ¬â¢s students call their professors simply with their last names. This was a simple example depicting difference in university culture and relation of business communication with organizationââ¬â¢s culture and countryââ¬â¢s system. ïÆ'Ë Direction of communication in most of the organizations in Pakistan ( especially public sector) is mostly downwards, the mechanism of feedback and innovation of new ideas is restricted to only few organizations. While in USA the direction of communication is mostly both ways. For example different surveys, feedback tests and reports are conducted in business organizations monthly/annually. ïÆ'Ë In oral communication, both Pakistan and USA have informal rumours and one to one discussions. But group discussions are more common and preferred in west. ïÆ'Ë Written communication has greatly been revolutionized by the advancement in technology- computerization. The public sector organizations in Pakistan are still working in old- paper work style, while some of the organizations have computerised there business environments for communication. 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